Contact Us
Get in touch
Have a question about our collections or need help with your order? Our team is here to assist you. Fill out the form below, and we’ll get back to you within 24 hours.
Furniture store & showrooms
Experience our furniture in person. Visit one of our showrooms to feel the quality of our materials and get inspired by our curated room displays. We look forward to welcoming you.
Address
23641 HWY 54
LUTZ, FL 33559
Phone
(813) 264-2843
(813) 264-2843
info@greysidegroup.shop
sales@greysidegroup.shop
Frequently asked questions
Everything you need to know about our products and services. If you can’t find the answer you’re looking for, please feel free to contact our customer support team.
Can I order by telephone?
“Yes, you certainly can. While our website is the quickest way to place an order, our customer service team is happy to assist you over the phone. Please call us during our business hours (Mon-Fri, 9 AM – 6 PM), and we can help you select items, check stock availability, and process your payment securely.”
Do you sell gift cards?
“Currently, we offer digital gift cards ranging from $50 to $500. These are delivered via email immediately after purchase and contain unique codes to redeem at checkout. They have no additional processing fees and never expire, making them the perfect gift for housewarmings or weddings.”
Can I order catalog products online?
“Absolutely. Our entire digital catalog is synced with our online store. If you see an item in our seasonal lookbook or digital catalog, you can simply search for the product name or SKU code on our website to view details and add it to your cart.”
Who can answer my warranty questions?
“Our dedicated Warranty & After-Sales team is here to help. Most of our furniture comes with a 1-year limited warranty covering manufacturing defects. If you have specific questions about what is covered for a particular item, please email us at support@[yourdomain].com with your order number and photos of the issue.”
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“We offer professional white-glove delivery for larger furniture pieces and standard courier shipping for smaller items. Delivery times typically range from 7 to 14 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your shipment in real-time.”
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“Many of our items are designed for easy self-assembly with included tools and instructions. However, for complex pieces like large bed frames or wardrobes, we offer an optional professional assembly service at checkout for a small flat fee. Our experts will assemble the furniture and remove all packaging materials for you.”
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